A. Definition

Corporate Social Responsibility (CSR) is a concept whereby an organisation recognises that its business operations and processes may have an impact on social, economic and environmental issues outside of the workplace. It also represents a commitment to ensuring and maintaining socially responsible behaviour in an organisation.

B. Objective

C. Policy

We are aware that the running of our business will, in many ways, affect our place of work, the community and the wider environment in which we operate. We believe that the way we run our business can and should make a positive difference in these areas and we aim to ensure that continued efforts are made to achieve that.

Our corporate social responsibilities are identifiable in the following areas:

1. Environment

efficient printing, including only printing when absolutely necessary, using recycled materials where possible and turning off printers when not in use;

reducing the amount of waste produced by the business;

ensuring that water/electricity is used responsibly by our staff;

recycling materials as extensively as possible;

using technology to lessen the need for travel;

using public transport or electric vehicles wherever possible when travelling is unavoidable;

appointing an Energy Champion to promote and encourage energy saving measures throughout the business and provide regular updates on pro

ensuring that water/electricity is used responsibly by our staff;

2. Charitable/community work

Our organisation is keen to support and become involved in community initiatives and charitable work. We do this in the form of sponsorship, donations to national and local charities which may be suggested by our staff, and the funding of community projects. Every suggestion is given due consideration.

3. Education

We recognise the importance of education in our community, and supporting individuals during this process is key to advancement. We actively encourage our employees to take up training courses, often funded by ourselves, and we offer a number of work experience placements in partnership with local schools.

4. Our employees

Involvement: We keep our staff fully informed of our policies and procedures and we encourage them to share their ideas with us on both internal processes affecting them, and the way our service is provided to customers/clients. We maintain an open and honest approach to all of our communications.

5. Equal Opportunities

We are committed to providing an environment of equal opportunities for all members of our workforce. No account of any of the protected characteristics set out in the Equality Act 2010 shall be taken to a detrimental effect in any decision involving recruitment, promotion, provision of facilities etc. See our Equality, Inclusion and Diversity Policy or Equal Opportunities policy* delete as applicable for more detail in this regard.

6. Business partnerships

We will strive to engage with local suppliers and businesses where possible to meet the business’ operational needs, in order to support businesses within our area and decrease our carbon footprint.
In respect of our entire CSR initiative, we expect no lesser standards from our suppliers and business partners.

D. Ongoing Commitment

We are fully committed to the principle of CSR and aim to ensure that no relevant policy decisions are made within the business, without first evaluating the potential CSR impact.

Strategic CSR focus areas

At Best Training London, a strong sense of social responsibility is therefore an integral part of our value system. We embrace our responsibility to create a positive impact in the communities in which we work and live. Our key programs are driven by the valuable CSR (Corporate Social Responsibility) platforms we have built.

Working with Community groups and Charity organisations
Getting into spirit of earth (Green Spaces)
Health and Hygiene campaign for students
Anti-drug Awareness for students

Covid –19: Institutional Risk Assessment

This assessment covers the top-level controls applicable across the Institution and will be supplemented with further information on Campus or area specific risk assessments.

Download PDF

Introduction.

The risk of data theft, scams, and security breaches can have a detrimental impact on a company's systems, technology infrastructure, and reputation. As a result, Best Training London has created this policy to help outline the security measures put in place to ensure information remains secure and protected.

Purpose.

The purpose of this policy is to (a) protect Best Training London data and infrastructure, (b) outline the protocols and guidelines that govern cyber security measures, (c) define the rules for company and personal use, and (d) list the company's disciplinary process for policy violations.

Scope

This policy applies to all Best Training London remote workers, permanent, and part-time employees, contractors, volunteers, suppliers, interns, and/or any individuals with access to the company's electronic systems, information, software, and/or hardware.

1. Environment

Unreleased and classified financial information.

Customer, supplier, and shareholder information.

Customer leads and sales-related data.

Patents, business processes, and/or new technologies.

Employees' passwords, assignments, and personal information.

Company contracts and legal records.

Device Security:
Company Use.
To ensure the security of all company-issued devices and information, Best Training London employees are required to:

Keep all company-issued devices password-protected (minimum of 8 characters). This includes tablets, computers, and mobile devices.
Secure all relevant devices before leaving their desk
Obtain authorization from the Office Manager and/or Inventory Manager before removing devices from company premises.
Refrain from sharing private passwords with co-workers, personal acquaintances, senior personnel, and/or shareholders.
Regularly update devices with the latest security software.

Introduction.

We aim to be an environmentally friendly Company and it is our intention to promote a policy that is focused on being green aware. A culture will be fostered within the company that ensures all employees understand they can make a significant contribution to the Company being an environmentally friendly and green aware company.
The Company's policy is to comply or exceed the requirements of environmental legislation and regulation.

Policy

The specifics of the company environmental policy are as follows

The Company will review and explore measures for the reduction of volumes of all waste materials generated by the Company;

The Company will explore opportunities for recycling all possible waste materials. Our ultimate aim will be to recycle any waste material that can be recycled;

The Company will aim to reduce levels of energy consumption. The Company will introduce working practices that requires computers, lights, photocopiers, printers to be “switched off” when not in use. The Company will also ensure that heating, lighting and ventilation are used efficiently and effectively;

The Company will aim to purchase energy efficient products where possible and appropriate;

Additionally, the Company will explore whether environmentally friendly products can be purchased when buying any equipment for use within the company;

The Company will review opportunities and consider implementing measures for the reduction of the use of water;

The Company will aim to reduce levels of pollution emissions wherever possible;
The Company will ensure that all employees are made aware and have access to a copy of this environmental policy. The Company will regularly review the policy to ensure that we are a green aware and environmentally friendly organisation.

Form EO

Equal Opportunity Monitoring

Download PDF

Introduction

We are an equal opportunities employer. We are committed to equality of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The aim of this policy is to ensure that no applicant or member of staff receives less favorable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, or is disadvantaged by conditions or requirements which cannot be shown to be relevant to performance. It seeks also to ensure that no person is victimized or subjected to any form of bullying or harassment.

We value people as individuals with diverse opinions, cultures, lifestyles and circumstances. All employees are covered by this policy and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.

The management has particular responsibility for implementing and monitoring the Equality and Diversity Policy and, as part of this process, all personnel policies and procedures are administered with the objective of promoting equality of opportunity and eliminating unfair or unlawful discrimination.

All employees, workers or self-employed contractors whether part time, full time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training, or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilized to maximize the efficiency of the Company.

Equality of opportunity, valuing diversity and compliance with the law is to the benefit of all individuals in our Company as it seeks to develop the skills and abilities of its people. While specific responsibility for eliminating discrimination and providing equality of opportunity lies with managers and supervisors, individuals at all levels have a responsibility to treat others with dignity and respect. The personal commitment of every employee to this policy and application of its principles are essential to eliminate discrimination and provide equality throughout the Company.

The Company will review opportunities and consider implementing measures for the reduction of the use of water;

The Company will aim to reduce levels of pollution emissions wherever possible;
The Company will ensure that all employees are made aware and have access to a copy of this environmental policy. The Company will regularly review the policy to ensure that we are a green aware and environmentally friendly organisation.

Our Commitment as an Employer

To create an environment in which individual differences and the contributions of our staff are recognized and valued.

Every employee, worker or self-employed contractor is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.

Training, development and progression opportunities are available to all staff.

Equality in the workplace is good management practice and makes sound business sense.

We will review all our employment practices and procedures to ensure fairness.

Our Commitment as a service provider

We aim to provide services to which all clients are entitled regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, offending past, caring responsibilities or social class.

We will make sure that our services are delivered equally and meet the diverse needs of our service users and clients by assessing and meeting the diverse needs of our clients.

This policy is fully supported by senior management and has been agreed with employee representatives

This policy will be monitored and reviewed annually.

We have clear procedures that enable our clients, candidates for jobs and employees to raise a grievance or make a complaint if they feel they have been unfairly treated.
Breaches of our Equality and Diversity Policy will be regarded as misconduct and could lead to disciplinary proceedings.

Policy statement

Age

We will :

ensure that people of all ages are treated with respect and dignity;

ensure that people are given equal access to our employment, training, development and promotion opportunities; and

challenge discriminatory assumptions about younger and older people.

Disability

We will :

provide any reasonable adjustments to ensure disabled people have access to our services and employment opportunities;

challenge discriminatory assumptions about disabled people; and

seek to continue to improve access to information by ensuring availability of loop systems, braille facilities, alternative formatting and sign language interpretation.

Race

We will :

challenge racism wherever it occurs;

respond swiftly and sensitively to racists incidents; and

actively promote race equality in the Company.

Gender

We will :

challenge discriminatory assumptions about gender;

take positive action to redress the negative effects of discrimination against everyone;

offer equal access for everyone to representation, services, employment, training and pay and encourage other organisations to do the same; and
provide support to prevent discrimination against transgender people who have or who are about to undergo gender reassignment.

Sexual Orientation

We will :

ensure that we take account of the needs of everyone, including the LGBTQ+ communities; and

promote positive images of the LGBTQ+ communities.

Religion or Belief

We will :

ensure that employees’ religion or beliefs and related observances are respected and accommodated wherever possible; and

respect people’s beliefs where the expression of those beliefs does not impinge on the legitimate rights of others.

offer equal access for everyone to representation, services, employment, training and pay and encourage other organisations to do the same; and
provide support to prevent discrimination against transgender people who have or who are about to undergo gender reassignment.

Pregnancy or Maternity

We will :

Ensure that people are treated with respect and dignity during pregnancy and during maternity leave;

challenge discriminatory assumptions about the pregnancy or maternity of our employees; and

ensure that no individual is disadvantaged and that we take account of the needs of our employees during pregnancy and during maternity leave

Marriage or civil partnership

We will :

Ensure that people are treated with respect and dignity and that a positive image is promoted regardless of marriage or civil partnership;

challenge discriminatory assumptions about the marriage or civil partnership of our employees; and

ensure that no individual is disadvantaged as a result of their marriage or civil partnership status.

Equal Pay

We will :

ensure that all employees have the right to the same contractual pay and benefits for carrying out the same work, work rated as equivalent work or work of equal value.

Introduction

In this course, we will cover:

what equality and diversity mean and how they affect you

barriers that can prevent equality from being realised

key legislation and both employers’ and employees’ responsibilities in relation to it.

Riddle

The term ‘equality’ means that everyone should be treated equally. It recognises that everyone has individual needs and that they have the right to have their needs respected. Equality also means that everyone’s voice and opinion should carry equal weight, regardless of background, age, sex, and other protected characteristics.

Equality is not quite the same as equity; an equitable solution for fairness goes further than the even distribution of tools and resources. Instead, it allocates the exact resources and support that each individual needs for them to access opportunity. Equity exists to address the imbalances of society to make it more equal.

For example, children from low-income backgrounds may require more support and funding to attend the same university as their friends. To meet the needs of those without sufficient home internet access, a library or community centre in one area may have longer opening hours, more computers and printers, or more frequent support sessions than a community centre in another area.

A. Definition

B. Objective

C. Policy

D. Ongoing Commitment

Strategic CSR focus areas

Covid –19: Institutional Risk Assessment

Introduction.

Purpose.

Scope

Introduction.

Policy

Form EO

Introduction

Our Commitment as an Employer

Our Commitment as a service provider

Policy statement

Age

We will :

Disability

We will :

Race

We will :

Gender

We will :

Sexual Orientation

We will :

Religion or Belief

We will :

Pregnancy or Maternity

We will :

Marriage or civil partnership

We will :

Equal Pay

We will :

Introduction

In this course, we will cover:

Riddle

Riddle

Best Training London:

Best Training London:

Best Training London: