Course Introduction

This certification aims to give learners the skills and knowledge needed by businesses in a variety of scenarios where information, advice, or direction is offered. The Level 3 Certificate in Information, Advice, and Guidance promotes excellent practice and provides official validation for your experience-based learning and abilities.

Course Details and Highlights

Here’s everything you need to know about (Information Advice and Guidance)

Who is it for?

Anyone employed in any sector where your role brings you into contact with clients
Anyone where their roles have customer service as an integral part of their job
Anyone who requires a short course for CPD where they are looking for best practice in roles that involve delivering Information, Advice or Guidance to clients
Anyone who works in the health care sector but not necessarily working directly with individuals requiring care.

Eligibility

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Course Overview

Develop interactions with advice and guidance clients(4 credits)
Understand the importance of legislation and procedures(3 credits)

Course Delivery and Support

Classroom Sessions
Assessments: Portfolio of Evidence
Allocation of Tutor with on-going support via email and telephone
Virtual Learning Environment, candidates must complete all online learning within the portal

Skills you will gain

Factors contributing to effective communication
Providing information on suitable services
How to help clients explore their issues
Liaising with clients via a range of media
Managing personal caseload
Negotiating on behalf of advice and guidance clients
Operating within networks.

What you accomplish (Certification)

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Finance Options

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Future Employment Opportunities

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Course Delivery & Support

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Course Delivery & Support

Who is it for?

The target audience is people who wish to develop an understanding of equality and diversity in the workplace and in the community.The target audience is people who wish to develop an understanding of equality and diversity in the workplace and in the community.
These qualifications are suitable for both young and adult learners,including those in or seeking employment.
Anyone with pending employment in any sector
Anyone who works in the health care sector but not necessarily working directly with individuals requiring care.

Eligibility

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Course Overview

Unit 01 Equality and diversity in society (6 credits)
Unit 02 Equality and diversity in the community (6 credits)
Unit 03 Equality and diversity in the workplace (6 credits)

Course Delivery and Support

Classroom Sessions
Assessments: Portfolio of Evidence
Allocation of Tutor with on-going support via email and telephone
Virtual Learning Environment, candidates must complete all online learning within the portal

Skills you will gain

Helps you develop highly desirable skills for the workplace
Provides an understanding of key policies and legislation relating to equality and diversity
Designing and creating databases
Provides a solid basis for further qualifications and/or career development
Develop learner’s knowledge and understanding of diversity
Develop an appreciation of diversity and its value to society
Stereotyping and the underlying assumptions and generalizations
The concept of equal opportunities
How to recognised positive approaches that promote equality and diversity
Raise awareness of issues around equality and diversity whether in society, the workplace or the community

What you accomplish (Certification)

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Finance Options

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Future Employment Opportunities

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Course Delivery & Support

What you accomplish (Certification)

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Level 3

Course Introduction

Course Details and Highlights

Who is it for?

Eligibility

Course Overview

Course Delivery and Support

Skills you will gain

What you accomplish (Certification)

Finance Options

Future Employment Opportunities

Course Delivery & Support

Course Delivery & Support

Who is it for?

Eligibility

Course Overview

Course Delivery and Support

Skills you will gain

What you accomplish (Certification)

Finance Options

Future Employment Opportunities

Course Delivery & Support

Course Delivery & Support

What you accomplish (Certification)

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